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Research / Society / WP7

The human factor

In the project plan: The Human Factor

Technology that works in theory can still meet public resistance. This work package studied what makes people willing to support new energy and mobility technology, what makes them act, and which features of a technology help adoption, through systematic reviews, expert interviews, focus groups, Delphi studies and lab experiments, and fed personal parameters to the agents of the integral model.

✎ draft

Principal investigators

PhD researchers

Other researchers

Partners

Also involved: Municipality of Rotterdam

About this work package

Objectives

  1. Determine the basis for public support or resistance with regard to innovative technologies in the
    domains of energy and mobility: What makes people willing?
  2. Determine the most important psychological factors that trigger energy and mobility related
    sustainable actions on the part of individuals for whom such actions are feasible: What makes
    people act?
  3. Determine the most important socio-technical factors that facilitate the acceptance and adoption of
    innovative technological solutions in the domains of energy and mobility: Which aspects of
    innovative technology make people smile?

Activities

  1. Perform a systematic review establishing the current evidence base for what determines public
    support of, and opposition to innovative technologies in the domains of energy and mobility.
  2. Perform a systematic review establishing the current evidence base for what triggers energy and
    mobility related sustainable actions.
  3. Perform a systematic review establishing the current evidence base for what socio-technical factors
    facilitate the acceptance and adoption of innovative technological solutions in the domains of
    energy and mobility.
  4. Establish the practice-based relevance of the insights from the systematic reviews by means of indepth
    interviews with experts involved in the innovative technological solutions.
  5. Establish the practice-based relevance of the insights from the systematic reviews by means of
    focus group discussions with potential consumers.
  6. Setting up a series of Delphi studies to determine the most influential ‘adoption and acceptance’
    factors related to the specific technologies of interest in this project.
  7. Designing lab-experiments to test the actual effect of the defined psychological ‘adoption and
    acceptance’ factors on the uptake of the innovative technologies:
    a. Do they stimulate public support?
    b. Do they trigger actions?

Expected output

  1. At least 4 scientific papers detailing the result of research into the aforementioned objectives
    a. The most crucial evidence based human factors (M12)
    b. The practice based relevance of the evidence based human factors (M24)
    c. The actual effect on public opinion and consumer uptake: the energy case (M36)
    d. The actual effect on public opinion and consumer uptake: the mobility case (M48)
  2. At least 3 (public/professional/policy) listed taxonomies of influential factors related to the uptake
    of innovative technologies in the domains of energy and mobility (M18)
  3. At least 4 professional Dutch publications on the importance of the human factor in developing
    successful innovative technological solutions for climate change (M12, M24, M36, M48)
  4. A roadmap on how to develop ‘public & consumer-friendly’ technological solutions for climate
    change (M48)
  5. A full PhD thesis that builds upon the scientific papers listed above (M48)
  6. Personal parameters to parametrize the agents in the integral model.
  7. Contributions to papers containing integral model scenarios.

Text from the former NEON website (original page).

What the plan set out to do

Promises from the 2019 project plan, not results.

  • At least 4 scientific papers: evidence-based human factors (month 12), their practical relevance (month 24), the effect on public opinion and uptake in an energy case (month 36) and a mobility case (month 48).

  • At least 3 listed taxonomies of factors that influence uptake of energy and mobility innovations (month 18).

  • At least 4 professional Dutch publications on the human factor in climate technology.

  • A roadmap for developing public- and consumer-friendly climate technology (month 48).

  • A full PhD thesis (month 48).

  • Personal parameters for the agents in the integral model, and contributions to integral model scenario papers.

✎ draft

Publications and talks